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Buyer questions before the first sample

Packaging

Packaging & Logistics

60 matching answers

Can the cartons be palletized? Copy link

Yes, when the quote includes pallets. Say the pallet spec with the destination. See export packing.

Do the goods ship from Shenzhen? Copy link

Yes. Goods leave from the factory in Longgang, Shenzhen, Guangdong, on the trade term in the quote. See export packing.

Can the sample include the master carton? Copy link

Yes. Ask for the selling unit and the master carton together so you approve marks and fit before bulk. See export packing.

How are retail and FBA orders marked if they ship together? Copy link

Each channel gets its own marks and its own carton count, even in one production run. Name both channels in the brief. See export packing.

What do you mean by a stronger master carton? Copy link

A carton spec chosen for the weight of the goods and the lane, so corners survive the freight you named. The spec is on the packing plan with the sample. See export packing.

Can I change the pack after bulk starts? Copy link

Change it before the cartons are printed. A late pack change can move the ship date. Tell sales as soon as the channel changes on contact.

Is a packing list part of the shipment? Copy link

Yes. The packing list matches the cartons that passed FQC: SKU, count, and marks. See export packing.

Why do you want the destination with the sample? Copy link

Marks, language, trade term, and moisture protection depend on where the goods go. Naming it with the sample keeps the pack you approve equal to the pack that ships. See export packing.

Can seasonal goods reuse an everyday carton? Copy link

They can, when the packed size matches. Holiday marks and inserts are still changed for that season and checked on the sample. See export packing.

Where can I see how you pack for export? Copy link

On export packing: flat or nested pack, carton marks, inspection, and EXW, FOB, or DDP.

Next step

Send the brief that starts the sample

Send the shape, the market, and whether you have a drawing, a mold, or a reorder.

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