Buyer questions before the first sample

Start with OEM when you already have a drawing or a print-ready file. Start with ODM when you want an in-house mold and your artwork on it. A repeat of an approved piece is a reorder. The two paths are on OEM and ODM.

Send a sketch or a print-ready file, the market, and a budget if you have one. With no drawing, pick a mold Petaful already runs and the structure is adjusted before sampling. Send that to sales.

Yes. Petaful can sign an NDA before the files move, and your artwork stays with your program. Once the structure is set, send PDF, AI, or EPS. That is covered on OEM service.

The press uses PDF, AI, and EPS. A sharp PNG or JPG is enough to start the conversation. The final file is confirmed after the structure is fixed, so print is not laid on a dieline that is still moving. File notes are on OEM service.

Yes. Shape, logo, and pack graphics can follow your brand. Send the artwork, the market, and a reference if you have one. The structure is fixed before the official sample, logo placement included. See OEM and ODM.

OEM bulk is usually 30–45 days, including logistics, once production follows your specification. A complex job adds 10–15 days. The official sample still comes first, usually in 5–7 days. More on OEM service.

You do. Petaful can sign an NDA before PDF, AI, or EPS files are sent, and the print file stays with your order. Details are on OEM service.

OEM starts from your drawing, dieline, or print-ready file. If you do not have one, use ODM and start from a mold already on the floor. A rough sketch is enough to begin, and the shape is locked on the structure sample. See OEM service.

Yes. ODM starts from an in-house mold, and design drawings for a new idea are usually ready in 3 days. You then approve the structure sample before artwork. Start at ODM service.

ODM bulk is usually 45–60 days, including logistics. A complex project adds 10–15 days. The official sample is usually ready in 5–7 days after artwork is agreed. The path is ODM service.