Skip to content

Buyer questions before the first sample

Materials

Materials & Company

60 matching answers

How does an order move through the plant? Copy link

The factory page shows the floor, the departments, and the path from die-cut to print, inspection, and pack. Open Factory.

Do you sell single units to pet owners on this site? Copy link

This site is for brands, retailers, and Amazon sellers on OEM, ODM, and wholesale. A pet owner who wants one pad should buy it from a shop. If you are buying for resale, use contact.

Where is Longgang? Copy link

Longgang is in Shenzhen, Guangdong. That is where the Petaful factory is. To book a visit, use contact.

Can sales match a scan to my audit list? Copy link

Yes. Name FSC, ISO 9001, amfori BSCI, or SMETA and sales will send that file. Read the number from the scan. The set is on certificates.

What board do you use? Copy link

Corrugated board. Ask for BC on a lounge, B on a pad, or E when the face is mostly print. Details are on materials.

Is the flute chosen before sampling? Copy link

You can ask for BC, B, or E in the brief. Petaful confirms it on the structure sample, then cuts bulk on that agreed flute. The guide is materials.

Does holiday artwork change the flute? Copy link

The face usually goes to E flute, because the print is what you are selling. The core under it can still be harder if the cat scratches hard. Agree both before the seasonal window on materials.

What is a corrugated cat scratcher? Copy link

A scratcher cut from corrugated board, then printed for a brand order. ZB-0037 is one example: flat pad, wall screen, or small nook. See cat scratchers.

Do product pages print certificate numbers? Copy link

Product pages describe the SKU. The certificate number sits on the scan, so a retailer receives the document rather than a number copied into a product description. Send the file from certificates.

Which figures are safe to quote for Petaful? Copy link

Use these: started in 2020, 5,000 m², 100+ people, 200+ molds, export to 30+ countries, and long-term work with 30 global brands. The figures are on About.

Next step

Send the brief that starts the sample

Send the shape, the market, and whether you have a drawing, a mold, or a reorder.

Back to top