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Buyer questions before the first sample

OEM

OEM & Customization

60 matching answers

What does print-ready mean here? Copy link

A PDF, AI, or EPS file at the agreed size, with fonts outlined or embedded, ready to put on the approved structure. A JPG can start the talk. The print-ready file comes after the structure sample. See OEM service.

Can I send another brand’s product as a reference? Copy link

Yes, as a shape reference for your own program. Petaful develops your structure and your artwork. The reference is not copied as someone else’s brand. Send it via contact.

Can one buyer use OEM and wholesale? Copy link

Yes. A new shape can be OEM while an approved SKU reorders as wholesale on the same account. Lead times stay separate: 30–45 days for the OEM build, 30–45 days for a straight repeat. See OEM and ODM.

How do I brief a seasonal shape? Copy link

Name the holiday, the on-shelf date, the print, and whether the structure already exists. Official samples are usually ready in 5–7 days after art is agreed, so the seasonal window can be booked. See OEM service.

Can one dieline take two prints? Copy link

Yes. One approved cut can carry an everyday print and a holiday print. Sample each graphic before its bulk window. See OEM and ODM.

What is outside a logo-only change? Copy link

A new opening, a new packed size, or a new flute is a structure change and needs a structure sample. A logo-only change keeps the cut you already approved. See OEM service.

Can you develop a wall scratcher? Copy link

Yes. Height, hanging method, and flute are set on the structure sample, including a drill-free fix when the brief asks for it. Posts and wall pads are on scratching posts.

Can a cardboard cat tree start from a mold? Copy link

Yes. Pick a close mold, adjust height and base on the structure sample, then add artwork. Bulk from that path is usually 45–60 days including logistics. See ODM service.

Can a litter box carry our artwork? Copy link

Yes, after the structure and flute are set on the sample. Send the file as PDF, AI, or EPS. The line is litter boxes.

Can cardboard cat toys be private label? Copy link

Yes. Toys follow the same sample loop as the furniture and can be packed in a set with a pad or a house. See cat toys.

Next step

Send the brief that starts the sample

Send the shape, the market, and whether you have a drawing, a mold, or a reorder.

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