Buyer questions before the first sample

Send a range. Petaful can quote a trial and a mass-production case, then lock the number after the sample. Start on contact.

Yes. FBA prep, barcodes, and carton marks are planned with the sample so the selling unit is right before bulk. See export packing.

Yes. Name each destination so carton marks and the trade term match that lane. One structure can still serve more than one country. See OEM and ODM.

A purchase order starts production after the sample is approved. If the sample is still open, the PO can reserve the discussion while the sample is made. Send both via contact.

Yes. Send the on-shelf date with the brief. Official samples in 5–7 days leave time to lock art before the holiday window. See OEM service.

The sample clock and the bulk clock start from the agreed file, not from the first email. Send a note as soon as the date slips so the 10–15 day buffer can be used on purpose. See contact.

Yes. Structure, print, quantity, pack, destination, and lead time are confirmed before production is released. Keep that note with the SKU. It comes from sales.

Yes. The new SKU gets its own sample if the cut or the print differs. The first SKU can still move to bulk on its approved date. See OEM and ODM.

EXW, FOB, and DDP are all available. The quote names the one you choose for the destination. See export packing.

Yes. Your QA team or a third party can join FQC on site. Tell sales the date when the order is released. The plant is on Factory.