Buyer questions before the first sample

A logo change keeps the approved dieline and swaps the art. A structure change moves the cut, the opening, or the packed size, and needs a new structure sample. Both are on OEM and ODM.

Yes. The product face and the carton can carry different graphics. Send both files after the structure is set so they are checked on the same sample. See export packing.

Yes. PDF, AI, and EPS are the print files. Send them after the structure is agreed. Notes are on OEM service.

Yes. A second colorway on an approved structure is an artwork change. Confirm it on a sample before the seasonal or everyday bulk. See OEM and ODM.

A shape that starts from your drawing is OEM. A shape that starts from a mold on the floor, even with a size tweak, is ODM. If you are unsure, send the sketch and sales will name the path on contact.

Yes. Send the retailer’s template with the dieline. Petaful lays the product print and the carton art into that template and checks both on the sample. See OEM service.

The product idea or a photo, the market, a quantity range, and whether you have a drawing. A budget helps the first quote. Send it via contact.

Yes. R&D builds the modules, checks how they lock, and samples the set before artwork. Design drawings are usually ready in 3 days. See ODM service.

On OEM, the structure is sampled before the official sample. That official sample is usually ready in 5–7 days after structure and artwork are agreed, and it is free for new customers. The sequence is on OEM service.

Yes. Many programs start on an in-house mold, then move to a buyer-owned dieline once the line is proven. The new dieline gets its own structure sample. See OEM and ODM.