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Buyer questions before the first sample

OEM

OEM & Customization

60 matching answers

Can you add a retail header or insert? Copy link

Yes. Header cards and retail inserts are printed with the order and confirmed on the sample, with the carton marks and barcodes. Plan them on export packing.

Can holiday art go on an existing mold? Copy link

Yes. That is a typical ODM seasonal run: keep the mold, change the print. Design drawings for the graphic are usually ready in 3 days, then the official sample follows. See ODM service.

Can you start from a sketch? Copy link

Yes. The in-house R&D team turns a sketch into a design drawing, usually in 3 days, then a structure sample. Send the sketch and the market from contact.

Who owns an in-house mold? Copy link

The molds are Petaful’s. There are 200+ of them. Your artwork on that shape stays with you. The path is ODM service.

Can my dieline stay private? Copy link

Yes. A drawing you send for OEM stays with your order. Petaful can sign an NDA before the file moves and builds to that file. See OEM service.

What does private label mean here? Copy link

Your brand on a structure Petaful makes: either your drawing (OEM) or an in-house mold plus your artwork (ODM). Pack, barcodes, and inserts follow the same brief. Compare them on OEM and ODM.

Can you print the inside of a house or lounge? Copy link

Yes, when the structure sample shows the panel can take print. Tell us which faces carry art before the file is locked. Houses are on cat houses.

Can two brands share one structure? Copy link

The mold or dieline can be shared only when you own that decision. Your artwork is not placed on another buyer’s order. If two of your own brands need the same shape, say so in the brief on OEM and ODM.

Do I need to specify a Pantone code? Copy link

A Pantone code is useful, and it is not required to start. Color is signed on the physical sample against your PDF, AI, or EPS. Sampling is part of OEM service.

Can you adjust the size of a mold? Copy link

Yes. Petaful can change the size of a house, a tree, or a modular set before the artwork is fixed. You check the new size on the structure sample, and bulk follows that size. See ODM service.

Next step

Send the brief that starts the sample

Send the shape, the market, and whether you have a drawing, a mold, or a reorder.

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