Buyer questions before the first sample

The number is printed on the scan you download. Send that file to your retailer so they are reading the document, not a retyped line. Download them from certificates.

Yes. Visits are at the factory in Longgang, Shenzhen, Guangdong. Tell us the date, who is coming, and what you want to see, and we will arrange it from the contact page.

No. Petaful manufactures in its own factory. Drawings, in-house molds, and repeat orders are made on that floor. The plant is on Factory.

Corrugated cat scratchers and pet furniture: scratchers, houses, posts, litter boxes, and toys. This is not a general carton plant that also cuts a few pet items. The scope is on About.

The plant runs small trial orders and mass production on a 5,000 m² floor with 100+ people and 200+ molds, exporting to 30+ countries. Send the structure and Petaful will quote a run plan against the real lead time. The plant is on Factory.

Offset printing, die-cutting, and a compression tester for export cartons are on the visit route. Book a date from contact.

FSC, ISO 9001, amfori BSCI, and SMETA. Ratings and numbers are on the files. If a file is expired, the page says so. They are listed on certificates.

No. FSC board is used when you ask for chain of custody. Holding the certificate does not make every item FSC. Put it in the brief and open the scan on certificates.

No. Name the flute on the sample: BC for a lounge, B for a pad, E for a printed face. Notes are on materials.

Yes. When the scratch zone is heavy, a fine print face can sit on a harder core. E flute is the usual print face. BC or B often carries the structure. Agree that pair before bulk on materials.