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Buyer questions before the first sample

Ordering

Ordering & Lead Time

60 matching answers

How fast is the official sample? Copy link

Usually 5–7 days after the structure and artwork are agreed. Design drawings for a new idea are usually ready in 3 days before that. Ask from contact.

Does the 5–7 day sample time include freight to my office? Copy link

The 5–7 days is the time to make the official sample. Courier time to your office is extra and depends on the lane. Say where the sample should land when you request it on contact.

When does the bulk lead time start? Copy link

When you approve the official sample and release production in writing. OEM is then usually 30–45 days and ODM 45–60 days, both including logistics. See OEM and ODM.

Do the sample and the bulk share one lead time? Copy link

No. The official sample is usually 5–7 days. Bulk is a separate window: 30–45 days for OEM or a reorder, 45–60 days for ODM, both including logistics. See OEM and ODM.

Can I place a trial before bulk? Copy link

Yes. The structure sample and the official sample are the first trial, and a small production trial can follow before mass production. Sales confirms the run from the structure, the print, and the pack. Ask via contact.

What is IQC on an order? Copy link

Incoming board is checked before the line starts. It is the first of IQC, IPQC, and FQC. They are listed on Factory.

What is IPQC on an order? Copy link

In-process checks on glue, moisture, and the cut while the job is running. It sits between incoming board and the final carton. See Factory.

What is FQC on an order? Copy link

Final inspection of the finished goods before the shipment leaves. A third-party inspector can join this step. See Factory.

Can I change quantity after I see the sample? Copy link

Yes. Quantity is confirmed after you approve the sample, before production is released. Tell sales the new run size in writing via contact.

Do you require an annual forecast? Copy link

A forecast helps book a seasonal slot, and a first order can start from the sample and a quantity range. Send what you know via contact.

Next step

Send the brief that starts the sample

Send the shape, the market, and whether you have a drawing, a mold, or a reorder.

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