Buyer questions before the first sample

Use the term your forwarder already knows. EXW, FOB, and DDP are all on the quote. If this is the first import, say so and sales will spell out what you still arrange. See contact.

Yes. DDP can cover the delivery address you name, including an Amazon warehouse when that address is in the brief. Confirm it on the quote via export packing.

Yes. FOB is a normal term beside EXW and DDP. Name the port with the destination. See export packing.

Yes. On EXW your forwarder collects. Petaful still packs, marks, and inspects before the cartons are ready. See export packing.

Wrap and carton choice are set for the lane and the season. A pad and a house do not get the same pack. The plan is checked on the sample. See export packing.

Yes. Send the barcode file with the artwork. It is confirmed on the sample so the unit scans before bulk. See export packing.

A printed card or sheet packed with the product for the shelf story, care line, or a set contents list. It is printed with the order and checked on the sample. See export packing.

Yes, when the same product ships to two destinations or two channels. Name both mark sets before the cartons close. See export packing.

With the sample, before bulk. Flat or nested, carton count, marks, and barcodes are part of that plan. See export packing.

CBM is calculated for your pack, because a flat pad and a nested house do not share one cube. Ask for it with the sample so the freight quote uses the real carton. See export packing.