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Buyer questions before the first sample

OEM

OEM & Customization

60 matching answers

Can ODM change more than the print? Copy link

Yes. R&D can adjust the size, the opening, or the module on a house, a tree, or a set before artwork is locked. The structure sample is where you check that change. See ODM service.

What is a structure sample? Copy link

It is a physical piece of the shape, checked before the official sample and before artwork is locked. OEM uses it to confirm your dieline. ODM uses it to confirm the mold and any size change. The sequence is on OEM and ODM.

Does ODM include my packaging artwork? Copy link

Yes. Carton marks, barcodes, and retail inserts can carry your artwork once the structure is set. Send those files with the product print so the pack is sampled too. Packing is on export packing.

What does OEM mean for cat furniture? Copy link

OEM means Petaful manufactures to your drawing or print-ready file: die-cut, print, and pack under your brand. Bulk is usually 30–45 days including logistics. Start at OEM service.

What does ODM mean for cat furniture? Copy link

ODM means Petaful starts from a mold already on the floor, then applies your artwork. You do not need a new drawing set. Bulk from those molds is usually 45–60 days, including logistics. Start at ODM service.

Can I put my logo on a scratcher? Copy link

Yes. Logo placement is set with the artwork after the structure is agreed. Send PDF, AI, or EPS. A logo-only change stays on the approved dieline. See OEM and ODM.

Can you match brand colors? Copy link

Color is matched on the physical sample against the file you send. A Pantone call helps, and a clear PDF, AI, or EPS is enough to start. Sampling is part of OEM service.

Can I start with a PNG or JPG? Copy link

Yes, if it is sharp enough to see the idea. What Petaful prints is PDF, AI, or EPS, confirmed after the structure is fixed. You can send the first email without a perfect file via contact.

When is artwork applied? Copy link

After the structure sample is agreed. Print then goes on that shape, including holiday graphics. The official sample, usually in 5–7 days, is where you sign the color. See OEM service.

Can you change a dieline I already use? Copy link

Yes. Send the current dieline and the change you want. Petaful samples the new cut before the official sample, so bulk is not cut on the old outline. See OEM service.

Next step

Send the brief that starts the sample

Send the shape, the market, and whether you have a drawing, a mold, or a reorder.

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